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After receipt of the credentials, users (travellers as well as administrators) are able to follow a hyperlink to register into Faces for the first time and to create a password. After this, they will be able to log in to Umbrella Faces. The Login Page id is depicted by the below image.




UsernameEnter your username here
PasswordThe password is to be entered here
AgencyFill in your agency key (visible in the credentials email)
LoginClick on this button to log in after entering the above required information
Forgot your password

This can be used to reset your password in case:

  • You do not remember your password anymore
  • The credentials you received already expired. By using this procedure, you can avoid contacting Umbrella support or your travel agency to send you new credentials



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