|Error Message||Profile Type||Meaning||Solution|
|ERROR: update or delete on table "traveller" violates foreign key constraint "fk_contact_contact" on table "traveller_contact" Detail: Key (uuid)=(5429d6e7-a241-42ba-8792-63390588098d) is still referenced from table "traveller_contact"||Company||This error which occurs when attempting to delete a company and it's travellers is due to a traveler from the company having been assigned an arranger or approver outside the company. Faces is not able to clean up this during company deletion||Use a CSV to delete the travellers first and then delete the company afterwards|
|Entry failed with error: object Object||credit card number is wrong or you jump off the field after typing nothing or not the complete number|
Check if the credit card number is correct.
You have to log out and log in again before you can type in again
|Invalid username and/or password||Traveler||There is something wrong with the log in||Please check if there is a space after the username in the profile|
|CSV Upload: No BOM or Upload failed, error was: expected BOM character||CSV||There is a wrong format in the csv file||Normally, if an error appears like "no BOM" the format of the file is not correct. Please make sure it is the same format as when the csv-file is downloaded. One can check this using e.g. Notepad++ and open the file within that program. On top there is a header "Encoding" where you can check whether it is UTF-8, with or without BOM.|
|UNAUTHORIZED with SSO||Traveler||Please check if the e-mail address used for SSO is not used in other profiles|