After receipt of the credentials, users (travellers as well as administrators) are able to follow a hyperlink to register into Faces for the first time and to create a password. After this, they will be able to log in to Umbrella Faces. The Login Page id is depicted by the below image.
Overview
Description
| Field | Description |
|---|---|
Username | Enter your username here |
| Password | The password is to be entered here |
| Agency | Fill in your agency key (visible in the credentials email) |
| Login | Click on this button to log in after entering the above required information |
| Forgot your password | This can be used to reset your password in case:
|
| Two Factor Authentication (2FA) | Some logins will require two factor authentication if the site and/or user has been given a role with ability to view plain-text credit cards. If 2FA is enabled, the user will need to set up their own 2FA with their preferred app. See link at "Two-Factor Authentication" for screenshots If there becomes a need to reset the 2FA login (ie. user no longer has access to original app), instructions to reset can be found in our documentation via the link below: |