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Error MessageMeaningSolution

Refresh Token 123550, Companies: Knowledge Base: Unexpected response status : HTTP/1.1 500 Internal Server Error

This error comes from Concur and can be due to several reasons i.e:

  • Concur is sending creates for duplicate profiles
  • There is an outage on Concur's side
  • Request XML dumps from Umbrella support to deliver to Concur ( or ask support if they can see the cause of the error based on the XML
  •  Try manually resaving the profile in Faces after sometime to see if the profile is pushed through
Invalid User (EC1): {username}

This error is reported by Concur for various reasons that have to do with the settings set up in Concur i.e:

The username rule in Concur has been set to either email, first name, surname etc

Totally absurd names are not accepted i.e. test etc. are not accepted

 

 

 
There is an error in XML documentThere is a missing value that is expected to be in the XMLPopulate the fields that have been set as mandatory in Concur or in the HR-Feed
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