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Error MessageMeaningSolution

Refresh Token 123550, Companies: Knowledge Base: Unexpected response status : HTTP/1.1 500 Internal Server Error

This error comes from oncur and can be due to several reasons i.e:

  • Concur is sending creates for duplicate profiles
  • There is an outage on Concur's side
  • Request XML dumps from Umbrella support to deliver to Concur ( or ask support if they can see the cause of the error based on the XML
  •  Try manually resaving the profile in Faces after sometime to see if the profile is pushed through
Invalid User (EC1): {username}  
There is an error in XML documentThere is a missing value that is expected to be in the XMLPopulate the fields that have been set as mandatory in Concur or in the HR-Feed
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