| Error Message | Meaning | Solution |
|---|---|---|
| WSAdmin does not belong to an agency that is associated with the provided TravelConfigID. | ||
| Rule Class named "US - GRADES 3 AND ABOVE" could not be found in company with ID 270000 | ||
Refresh Token 123550, Companies: Knowledge Base: Unexpected response status : HTTP/1.1 500 Internal Server Error |
| |
| Invalid User (EC1): {username} | ||
| There is an error in XML document | There is a missing value that is expected to be in the XML | Populate the fields that have been set as mandatory in Concur or in the HR-Feed |
| HTTP/1.1 500 Internal Server Error | This error comes from oncur and can be due to several reasons i.e:
| Try manually resaving the profile in Faces after sometime to see if the profile is pushed through Request XML dumps from Umbrella support to deliver to Concur ( or ask support if they can see the cause of the error based on the XML |