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changes.mady.by.user Brigita Kapferer

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changes.mady.by.user Brigita Kapferer

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Error MessageMeaningSolution
WSAdmin does not belong to an agency that is associated with the provided TravelConfigID.  
Rule Class named "US - GRADES 3 AND ABOVE" could not be found in company with ID 270000  

Refresh Token 123550, Companies: Knowledge Base: Unexpected response status : HTTP/1.1 500 Internal Server Error

  • Error on Concur side
    • Probably dupes..
    		 
    Invalid User (EC1): {username}  
    There is an error in XML documentThere is a missing value that is expected to be in the XMLPopulate the fields that have been set as mandatory in Concur or in the HR-Feed
     HTTP/1.1 500 Internal Server Error

    This error comes from oncur and can be due to several reasons i.e:

    • Concur is sending creates for duplicate profiles
    • There is an outage on Concur's side
    • Request XML dumps from Umbrella support to deliver to Concur ( or ask support if they can see the cause of the error based on the XML
    •  Try manually resaving the profile in Faces after sometime to see if the profile is pushed through
    Invalid User (EC1): {username}  
    There is an error in XML documentThere is a missing value that is expected to be in the XMLPopulate the fields that have been set as mandatory in Concur or in the HR-Feed