Error Message | Meaning | Solution |
---|---|---|
Invalid CustomFieldCode: OTH and/or DomainID: S5KP in CustomDefinedData | OTH field definition has to be added to the Sabre setup by Umbrella IT | Contact Umbrella support for OTH field definition addition |
ch.umbrella.consumers.sabre.SabreWsClientImpl webservices.havail.sabre.com: Temporary failure in name resolution | Sabre is not reachable either because Sabre is down or there Umbrella's service provider nine has issue | If Sabre is down, one has to wait until the issues is solved on Sabre's end. If the issue is with nine, our IT will co-ordinate this with them to ensure that the problem is solved asap |
NPTNHLP614-PROD1T20201026080331SC::EPS:: Authorization Failed for EPS_EXT_ProfileCreateRQ | Wrong credentials set up on the agency i.e. there is a space entered after the password or after the IPCC | Control that the credentials are correct and if existent, remove the spaces before or after the password/ IPCC |
Failed: did not receive binary security token from remote endpoint (-1) | The configuration on Sabre's end could be incorrect. | Support should provide the Agency with the axis fault which they can send to Sabre for investigation and rectification of the issue |