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Change of Travel department OID

If a new travel department OID is registered (or modified) on an existing company, then:

  1. The company in the old OID is deactivated (also all associated travellers are deactivated)
  2. A new company in the registered OID is created
  3. In Faces all CSX record locator of all travellers will be deleted. Within the next 60 minutes all travellers affected are created in the new OID 

 

Error MessageProfile TypeMeaningSolution
Profile type mismatch, expected TRAVELLER, got nullTraveler

RECORD LOCATOR NOT FOUND 

Remove record locator and save again
Publishing failed with the error: soap message header incorrectCompanySomething is wrong with OID or WSAPContact Amadeus
Duplicate IndexCompanyDupe customer numberEnsure that a customer number is only used/ assigned once or renumber the company customer number in Faces
The backend didn't understand the incoming query. Please contact your helpdesk.Company

Time out in Amadeus

 or

There is a wrong entry in some field i.e. spaces after a line in custom fileds

Save again

or

Amend entry and save again

Invalid external no.:123456CompanyThere is a special character or space in /after the customer numberAmend the customer number and save again
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