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Our Umbrella Faces Support will use a new email address. Therefore, therefore we kindly ask yout to that from October 1st you send all new support request starting from the 1st October to faces-support@umbrella.ch.

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The agency and company setup provides the possibility to maintain the majority most of the Faces standard fields. The standard fields can be configured on agency level to be hidden, mandatory, or read-only in the company and/or traveller profiles for the different type of users.

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  • Approver / Itinerary / e-ticket (checkbox)
    • field only applies in case Amadeus Interface is in use
  • Arranger / Itinerary / e-ticket (checkbox)
    • field only applies in case Amadeus Interface is in use
  • Identification cards / Issue date
  • Passport(s) / Issue country
  • Rail information / Delivery
  • Rail information / Seat
  • Rail information / Wagon extra
  • Rail information / Wagon type
  • Credit cards - provides the possibilty to set the creditcards creditcard(s) (type, number, expiration) to mandatory in case "Personal Card" on company level is configured as "FP and guarantee" or "Guarantee only"
  • Credit cards / Remark

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The mapping from the Traveler credit cards "Remark" filed is added to be used for the GetThere credit card "Card Nickname" has been added.

Concur UUID stored as Umbrella Faces "internallocator"

The Concur UUID (unique profile ID) will be stored as the Umbrella Faces "sortedPublishStates#.internallocator". The benefit of this storage is , thaf Umbrella Faces hold now stores a unique Concur profile ID and e.g. meaning that for example a change of the Concur Login ID will not generate a duplicate profile in Umbrella Faces anymore.