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Please ask the cytric Global Services Team (cGS) to activate cytric Companion. A Client_ID for all systems, with individual identification-pair for the systems is needed. Please note that the system name and identification-pair needs exactly the same spelling (capital and lower-case letters).

In your request to cGS, please include (with PCIDSS-Module)

  • a list of all systems
  • the IP address of the Umbrella Faces server:
    • Midoco Tokenizier: 5.148.185.73, 213.131.228.90
    • Datatrans Tokenizer: 5.148.185.73, 193.16.220.0 - 193.16.220.255, 91.223.186.0 - 91.223.186.255
  • the endpoint for communication from cytric to external system: to be provided by Umbrella

open a "Service Request" in Amadeus Service Hub (ASH) to request for cytric Companion activation. We will provide you with a current "Umbrella cCPS activation template" upon request and urge you to attach this template in the SR. You can the fill out a similar one under:  https://servicehub.amadeus.com/c/portal/view-solution/65590231. If you do not have access to ASH, please contact your Amadeus account manager for further support.

Cytric Companion for Profile Synchronization

The Client ID in the "cytric Companion for Profile Synchronization - Rules for Activation" need the following activations:

  • Inform about user profile creation
  • Inform about update of existing user profiles
  • Inform about deletion of user profiles
  • Allow the usage of overwrite functionality

List of Cytric Servers

IP Addresses

    • the IP address of the Umbrella Faces server:
      • Midoco Tokenizier: 5.148.185.73, 213.131.228.90
      • Datatrans Tokenizer: 5.148.185.73, 193.16.220.0 - 193.16.220.255, 91.223.186.0 - 91.223.186.255