Publishing errors may occur when creating profiles manually in the user Interface. It is important to identify any such publishing error during/after a CSV Upload. A list of all errors is shown including a hyperlink, which leads directly to the incorrect erroneous profile.
There are 2 tabs in the Publishing errors section. One for Traveller profiles with errors and one for Company for those companies with errors.
Overview
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Description
| Field | Description |
|---|
| Company | List of all companies with a publishing ( |
synchronisation| synchronization) error including the related system (i.e. |
g. Amadeus CSX| Travelport+) and error message (i.e. |
g. Record locater not foundTraveller| Travellers | List of all travellers with a publishing ( |
synchronisation| synchronization) error including the related system |
(e.g. AeTM) e.g. Login name not found).Note: These error messages are received from the specific interface that Faces is attempting to send a profile. Therefore at times, it can be unclear as to the actual issue.
We have listed some common message errors in our Troubleshooting section.