Overview
Description
Field | Description |
|---|---|
| Send profile updates to | This field indicates to which Email account an alert about an create, update or change will be sent. Emails would only be triggered if changes are executed by travellers or company admins If changes are done by the agency admin no email alert is send. In case of no email address is inserted, no alert emails will be sent. (Email Alert example below) It is possible to add several email addresses by separating them using a comma |
| Send system notifications to | A system notification is an email message which informs about incoming update/creation profiles from external Systems, which cannot be processed due to technical reason, e. g. Cytric Org Id Community not existing in Faces, user login is already in use etc. Multiple email addresses can be entered to which the notifications should be sent (comma separated) |
Send e-mails as Please note we do not support oAuth for the email Send As facility. We only support standard SMTP authentication with username/password. Client should be able to enable SMTP AUTH for the credentials used in Faces. For details on how to do this please see https://learn.microsoft.com/en-us/exchange/clients-and-mobile-in-exchange-online/authenticated-client-smtp-submission | |
| Enter the e-mail that you want to be used to send out notifications emails. This applies to credentials emails and profile reminders/expired documents etc. (where enabled) but does not apply to system notification or profile update emails | |
| SMTP server | Enter your SMTP Server (if left empty, the Umbrella server will be used) (In order for emails not to land in the SPAM folder, it is required to add "include: umbrellanet.ch" to the SPF entry of the domain. Example: v=spf1 include:spf.protection.outlook.com include:4472260.spf06.hubspotemail.net include:umbrellanet.ch -all So called DKIM is not supported. If the sender domain employs DKIM it is required to configure a custom SMTP-Server.) If using any port other than the standard (25) please append :port_number after the server address |
| Username | Fill in the username set for your mailing server (not needed if the Umbrella server is to be used and the "SMTP server" field is not filled) |
| Password | Fill in the password set for your mailing server (not needed if the Umbrella server is to be used and the "SMTP server" field is not filled) |
| Encryption | Choose from None, Basic and TLS depending on your set prerequisites |
Email Alert examples:
1.
From: Tenzing Profile Update <info@umbrellanet.ch>
Sent: Thursday, 14th May 2020 10.40
To: Knowledge Base <notifications@knowledgebase.ch>
Subject: Umbrella Faces - Update of profile Sherlock Holmes
...
The profile of Sherlock Holmes (Sherlock-Holmes) has been updated. Please find below the list of changes.
Field | Old value | New value |
Sherlock Holmes | ||
Middle name as in Passport | - | Scott |
Date of birth | - | 06.01.1983 |
Seat Request | - | W |
Your Tenzing Profile Caretaker
...