...
| Response | Meaning | Solution |
|---|---|---|
| Atriis gets no response from our API | Could be that a wildcard has not been defined ( Datatrans/Midoco) | Umbrella Faces support team/ Circle administrators has to ensure that the wildcard is defined withing within the Datatrans/Midoco site |
| Failed to validate request signature" | an incorrect pre-shared secret key is used | Atriis has to control if the pre-shared key ( Umbrella password) has been correctly entered for the agency on their end |