Publishing from Faces
Error Message | Meaning | Solution |
---|---|---|
Failed to validate request signature | Customers need to check setup of endpoint on their side. | |
Failed to parse response body | Customers endpoint (URL) is not set up correctly. | Customer needs to change endpoint details to be able to receive jsons correctly as well as return a response (e.g. OK plus locator). |
Failed to calculate digital signature of the request | Check if customer is using the correct password as entered on the interface setup (My agency) on our end. | |
Communication failure | This could mean that our request is blocked by a firewall or if there is something wrong with the communication, for example we do not trust their https certificate. | Check firewall settings with customer. If that does not solve the error, check logs. |
Not Found | The error is given by customers endpoint and we cannot tell what is wrong. | Customers need to check setup of endpoint on their side. |
Server Error | The error is given by customers endpoint and we cannot tell what is wrong. | Customers need to check setup of endpoint on their side. |
FAIL | The error is given by customers endpoint and we cannot tell what is wrong. | Customers need to check setup of endpoint on their side. |
Unauthorized | The error is given by customers endpoint and we cannot tell what is wrong. | Customers need to check setup of endpoint on their side. |
Access denied | The error is given by customers endpoint and we cannot tell what is wrong. | Customers need to check setup of endpoint on their side. |
Bad request | The error is given by customers endpoint and we cannot tell what is wrong. | Customers need to check setup of endpoint on their side. |
FOUND | The error is given by customers endpoint and we cannot tell what is wrong. | Customers need to check setup of endpoint on their side. |
Publishing from external system
Response | Meaning | Solution |
---|---|---|
Failed to validate request signature | They do send nothing or randomly formatted something. | Customers should check the json structure and data they try to send. |