Change of Travel department OID
If a new travel department OID is registered (or modified) on an existing company, then:
- The company in the old OID is deactivated (also all associated travellers are deactivated)
- A new company in the registered OID is created
- In Faces all CSX record locator of all travellers will be deleted. Within the next 60 minutes all travellers affected are created in the new OID
| Error Message | Profile Type | Meaning | Solution | Submitted by |
|---|---|---|---|---|
| Profile type mismatch, expected TRAVELLER, got null | Traveler | RECORD LOCATOR NOT FOUND | Remove record locator and save again | Sandra |
| Publishing failed with the error: soap message header incorrect | Company | Something is wrong with OID or WSAP | contact AMA | Sandra |
| Duplicate Index | Company | Dupe customer number | ||
| The backend didn't understand the incoming query. Please contact your helpdesk. | Company | there is a wrong entry in some field or time out Amadeus | i.e. Spaces after a line in custom fileds
Save again | Sandra |
| Invalid external no.:123456 | Company | There is a special character in/after the number i.e. also as an space | Sandra |