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changes.mady.by.user Brigita K.

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    • Import the profiles via Read from CSX
    • Activate Concur and add the refresh token as well as the travel config id on the company profile and then mass-publish all profiles to Concur. This will cause new profiles to be generated in Concur. Faces username will be set as the Concur username so perhaps you can amend this via CSV to be the same as the travellers' before carrying out the previous step.

 

2. If the profiles are in both in Concur and Amadeus then you can try to merge the profiles by:

    • Importing from CSX into Faces via Read from Profile
    • Pulling the traveller CSV of the particular company
    • Adding an additional column with the header "sortedPublishStates1.recordlocator" to the CSV
    • Entering the correct Concur usernames in the CSV  under the newly created column and saving the file
    • Activating Concur on the company profile and inserting the refresh token and the travel config ID then saving
    • Uploading the updated CSV File into Faces to create a merge. 
Please note that the Concur Profile data will then be the same as that in Faces ( Faces overwrites Concur). This second method should therefore be used only if:

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