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Umbrella Faces is a web-based application which allows synchronization of all the relevant data of business travellers online. Travel Agencies and Business Traveller have the opportunity to change and modify their data 24/7.

Umbrella Faces runs on secure servers in Zurich, Switzerland. Not only do all our clients benefit from new developments equally but also 24/7 maintenance and operation are included. The adaptive interface works on PCs with any kind of browser and has a great look-and-feel on tablet and smart phones as well. No local installation is necessary.

 

  •  Create your first knowledge base article - Click "Create" and select a "How-to" or "Troubleshooting" article.
  •  Customise the home page - Click "Edit" to get started. Include useful information like what users can expect to find in this knowledge base, frequently asked questions and links to other resources.
 
Tip
titleHow to Navigate!

This is the home page for your knowledge base space within Confluence. You can use your knowledge base to capture best practices and address common problems.

Next, you might want to:

Our documentation has been divided into sections based on the tabs on the Menu-Bar. Each Section has then been subdivided into subsections. We have also added extra information to the documentation (i.e. Troubleshooting). To be able to Navigate, choose the section of interest from the list.

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The main sections above listed are mostly linked to various subsections. Should you for example be interested in information about the "Privacy Policy" under the "Agencies (My Agency)" tab, you can click on the arrow to expand the section and to see all its subsections. Select the respective subsection for which more information is needed.

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To know if a section has indeed been expanded, you will see that the arrow faces downwards. If subsections are parent pages, then the same principle as above is used (and an arrow will be visible to help expand the attached pages).

One can also find the relevant information by using the search field as shown in the diagrams above or in the field directly below.

 

Livesearch
spaceKeyKBUF
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additionalpage excerpt
placeholderSearch for a solution
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Wissensdatenbank für das Umbrella Faces

 

Frequently asked questions

  • Add links to popular how-to and troubleshooting articles.
  • Highlight important documentation.

Need more help?

  • Link to resources such as your service desk, questions & answers or a forum.
  • List contacts for getting additional help.

Other resources

  • Include links to relevant external sites and services.
  • Add other helpful information.

    Contact

    Umbrella AG
    Binzstrasse 33 | CH-8620 Wetzikon

    Phone: +41 44 933 53 90

    Email: faces-support@umbrella.ch

    Support Hours:
    Monday – Friday 09.30AM- 12.00PM/ 14.00 - 1700

    Web: umbrella.ch | umbrellafaces.com

     

     


     

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