Update Pre-Release Note February 2024
With this release the topics mentioned in our Pre-Release Note - February 2024 are going live.
Error messages on connection issues
Up until now when there were connection issues with the external system, we showed the error message 'Communication failure'. To make it easier for our partners to investigate the connection issue on their side, we are going to provide, where possible, a more detailed error message.
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Examples of newly showed typical error messages and their explanation are included hereafter. Moreover, frequently occuring errors and their explanations/how to solve can at any time be found here: generic_http Errors & FAQ
Certificate Issues
You can generally refer to https://www.ssllabs.com/ssltest/ , there must be no errors related to "Chain Issues" or "Trusted" status.
These always indicate an invalid / incomplete configuration on the target server and hence must be fixed bei their administrators.
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SSL Handshake failure
SSL Handshake failed. Check supported TLS versions on receiver side - usually the receiver is using outdated (insecure) encryption
Other Issues
Connection refused
The target server is not reachable (check firewall on receiver side)
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