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Table of Contents

Credit Card Billing address

The latest Faces version implements new standard fields for credit cards “billing address” on travelers travellers and companies.

We have added the new fields to the ‘Customization Standard Fields’ in the agency setups so that the use of the new fields can be decided individually for each agency or company.

Practical tip for activation:
If there are already custom fields for ‘Billing Address’ in the agency/company setup and these are linked to Concur/Deem, remove the sources previously configured (see specifications below) to get the individual billing address from an import from Concur/Deem into the new credit card billing address fields.

As soon as the new fields have been activated on the agency or company, each credit card has the option of entering a billing address. 

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  • The "State" field will be displayed in the same way as for the company address when the country "United State of America", "Canada" or "Mexico" is selected and contains the state selection.
  • The funciton function "Copy profile..." in the company profile will aso also copy the billing address into the new profile
  • The billing address will also be support for CSV file export & import, therefore new headers are available
    • sortedCreditcards(#).street
    • sortedCreditcards(#).street2
    • sortedCreditcards(#).zip
    • sortedCreditcards(#).place
    • sortedCreditcards(#).state
    • sortedCreditcards(#).country
  • Mapping to target systems: Concur, Cytric, Deem, GetThere, Farelogix, Sabre Mapping

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Target SystemComments/Details
Concur

existing logic, if no billing address is available, the company address is sent as Concur Credit card billing address. This means that the synchronisation from Concur to Faces saves the company address as the Faces credit card billing address in the traveller profile.

If the sources for Concur are configured in custom fields, the values of the custom field overwrite the new standard mapping 

Sources for Credit Card billing address

  • billing_street
  • billing_city
  • billing_zip
  • billing_country
  • billing_state
Deem

If the sources for Deem are configured in custom fields, the values of the custom field overwrite the new standard mapping 

Sources for Credit Card billing address

  • chargeCardBillingStreet
  • chargeCardBillingAptSuite
  • chargeCardBillingCity
  • chargeCardBillingStateProvince
  • chargeCardBillingPostalCode
  • chargeCardBillingCountry
Sabre

If the billing address is not used in the agency/company, but a target system is used which has a mapping to the billing addresses, the address details are saved in the background and also synchronised to Sabre.
Example:
A traveller is synchronised to Sabre and Concur. After Concur saves billing addresses, these are also transferred to Sabre.
If this is not desired, a filter function must be set on the agency/company.

FILTER: //PaymentForm/PaymentCard/Address

 

Flexible Validation of Emergency Contact Information

We have implemented enhancements to improve the handling of emergency contact details provided by external systems (such as Concur and Cytric), which may only contain partial information.

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  1. All Fields Mandatory if Entered: If any emergency contact detail (e.g., phone) is entered, all marked mandatory fields must be filled. CURRENT BEHAVIORBEHAVIOUR!!!
  2. Conditional Mandatory Fields: Agencies can set specific field pairs (e.g., first name and phone) as mandatory if one is completed.

Note. Proifles Profiles with only Emergency Contact / Email cannot be saved without providing Firstname, Lastname and Phone or Emergency Contact fields which are set to mandatroy at the customized standard fields.

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Relabelling of Airline alliances

As already announced in our last releas previous release note the drop down of the Frequent flyer airlines will be changed. The airline alliances 

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  • Lufthansa (Austrian, Swiss)
  • KLM Royal Dutch Airlines
  • British Airways

today: 

tomorrow:

NoteNote: Where before the alliance carriers appeared at the top, with the enhancement the airlines British Airways, Lufthansa (Austrian, Swiss) and KLM Royal Dutch Airlines will be shown in true alphabetical order

Amendment to the Publishing for Airline

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Alliances 

Changes made for synchronisation to

  • CytircCytric
    • Scandinavian Airlines has joined the Sky Team, therefore the publishing ot to Cytric has been change changed to send "Use Number also for: Sky Team" instead of "Star Alliance"
  • Worldspan
    • Czech airlines are no longer part of the Skyteam alliance - therefore they we have excluded whenever DL or KL carrier is present in the profile

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Identification Card / Expiry Date

we’ve We’ve added a new configuration option for the Identification Card / Expiry Date field in the Customize Standard Field section. Previously, only Identification Cards and Identification Card / Issue Date were configurable with options for Optional, Mandatory, Hidden, and Read Only. Now, agencies can also configure Identification Card / Expiry Date with these same override options.

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