Overview
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Description
Address
All information entered here will appear by clicking on the tab "My travel agency,". This information is also displayed at the top right of the blue bar.
| Field | Description | ||
|---|---|---|---|
| Name | Name of Travel Agency | ||
| Street | Street of Travel Agency | ||
| PLZZip | Postal code | ||
| LocationCity | Location of Travel Agency (can be listed as City and State/Province) | ||
| Country | Country where Travel Agency is located | ||
| Country is default nationality | The If checked, the country is set as default nationality for all travellers | ||
| Phone | Insert Enter phone number of Travel Agency | ||
| URL | Insert the URL of the Travel Agency | ||
| CSV DelimeterCircle | Appears only if set up by Umbrella Support | ||
| CSV Delimiter | Select between ";" and "," (for export and import of data) | ||
| CSV Encoding | Select between "UTF-8" and "Windows- 1252" | Send profile updates to | This field indicates to which Email account an alert about an create, update or change will be sent. Emails would only be triggered if changes are executed by travellers or company adminsIf changes are done by the agency admin no email alert is send. In case of no email address is inserted, no alert emails will be sent.( | Email Alert example below)
| Send system notifications to | A system notification is an email message which informs about incoming update/creation profiles from external Systems, which cannot be processed due to technical reason, e. g. Cytric Org Id or AeTM Community not existing in Faces, user login is already in use etc. Multiple email addresses can be entered to which the notifications should be sent (comma separated) | ||
| Send e-mails as | |||
| Enter the e-mail that you want to be used to send out notifications emails | SMTP server | ||
| Username | Fill in the username set for your mailing server (not needed if the Umbrella server is to be used and the "SMTP server" field is not filled) | ||
| Password | Fill in the password set for your mailing server (not needed if the Umbrella server is to be used and the "SMTP server" field is not filled) | ||
| Encryption | Choose from None, Basic and TLS depending on your set prerequisites | ||
Email Alert examples:
1.
From: Tenzing Profile Update <info@umbrellanet.ch>
Sent: Thursday, 14th May 2020 10.40
To: Knowldge Base <notifications@knowledgebase.ch>
Subject: Umbrella Faces - Update of profile Sherlock Holmes
Dear Knowledge team
The profile of Sherlock Holmes (Sherlock-Holmes) has been updated. Please find below the list of changes.
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Field
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Old value
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New value
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Sherlock Holmes
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Middle name as in Passport
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-
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Scott
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Date of birth
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-
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06.01.1983
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Seat Request
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-
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W
Your Tenzing Profile Caretaker
https://hurricane.umbrellanet.ch/uf-test
2.
From: Umbrella Faces <info@umbrellanet.ch>
Sent: Wednesday, 13th May 2020 08:19
To: Knowldge Base <notifications@knowledgebase.ch>
Subject: Umbrella Faces failed to process incoming Cytric profile
Action required
While Umbrella Faces was processing an incoming Cytric profile update, there was a problem:
There is no company mapped to location/division Knowledge Base Ltd. for profile Sherlock-Holmes.
https://hurricane.umbrellanet.ch/uf-test
You can configure what address receives this notification in your agency settings.
| for export and import of data) | |
| UI Style | If set up by Umbrella Support, style is selected |
| Wholly owned | Used internally by Umbrella Support only |
| Chain | Used internally by Umbrella Support only |