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Overview

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Image Added

Description

Address

All information entered here will appear by clicking on the tab "My travel agency,". This information is also displayed at the top right of the blue bar.

FieldDescription
NameName of Travel Agency
StreetStreet of Travel Agency
PLZZipPostal code
LocationCityLocation of Travel Agency (can be listed as City and State/Province)
CountryCountry where Travel Agency is located
Country is default nationalityThe If checked, the country is set as default nationality for all travellers
PhoneInsert Enter phone number of Travel Agency
URLInsert the URL of the Travel Agency
CSV DelimeterCircleAppears only if set up by Umbrella Support
CSV DelimiterSelect between ";" and "," (for export and import of data)
CSV EncodingSelect between "UTF-8" and "Windows- 1252"
Send profile updates toThis field indicates to which Email account an alert about an create, update or change will be sent. Emails would only be triggered if changes are executed by travellers or company admins

If changes are done by the agency admin no email alert is send. In case of no email address is inserted, no alert emails will be sent. (Email Alert example below)

It is possible to add several email addresses by separating them using a comma

Send system notifications toA system notification is an email message which informs about incoming update/creation profiles from external Systems, which cannot be processed due to technical reason, e. g. Cytric Org Id or AeTM Community not existing in Faces, user login is already in use etc. Multiple email addresses can be entered to which the notifications should be sent (comma separated)

Email Alert examples:

1.

From: Tenzing Profile Update <info@umbrellanet.ch>
Sent: Thursday, 14th May 2020 10.40
To: Knowldge Base <notifications@knowledgebase.ch>
Subject: Umbrella Faces - Update of profile Sherlock Holmes

 

Dear Knowledge team

 The profile of Sherlock Holmes (Sherlock-Holmes) has been updated. Please find below the list of changes.

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Field

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Old value

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New value

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Sherlock Holmes

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Middle name as in Passport

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-

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Scott

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Date of birth

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-

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06.01.1983

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Seat Request

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-

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W

Your Tenzing Profile Caretaker

https://hurricane.umbrellanet.ch/uf-test

2. 

From: Umbrella Faces <info@umbrellanet.ch>
Sent: Wednesday, 13th May 2020 08:19
To: Knowldge Base <notifications@knowledgebase.ch>
Subject: Umbrella Faces failed to process incoming Cytric profile

Action required

While Umbrella Faces was processing an incoming Cytric profile update, there was a problem:

There is no company mapped to location/division Knowledge Base Ltd. for profile Sherlock-Holmes.

https://hurricane.umbrellanet.ch/uf-test

You can configure what address receives this notification in your agency settings.

(for export and import of data)
UI StyleIf set up by Umbrella Support, style is selected
Wholly ownedUsed internally by Umbrella Support only
ChainUsed internally by Umbrella Support only