Publishing from Faces
Error Message | Meaning | Solution |
|---|---|---|
| Failed to validate request signature | Customer needs to check setup of endpoint on their side. | |
| Failed to parse response body | Customers endpoint (URL) is not set up correctly. | Customer needs to change endpoint details to be able to receive jsons correctly as well as return a response (e.g. OK plus locator). |
| Failed to calculate digital signature of the request | Umbrella employee has to check interface setup (My agency) on Umbrella's end (is password entered?) | |
| Communication failure | This could mean that our request is blocked by a firewall or if there is something wrong with the communication, for example we do not trust their https certificate. It could also very well be that the webserver (endpoint) is not configured correctly. | Umbrella employee has to check firewall settings and webserver setup with customer. If that does not solve the error, Umbrella employee should check logs. |
| Not Found | The error is given by customers endpoint and we cannot tell what is wrong. | Customer needs to check setup of endpoint on their side. |
| Server Error | The error is given by customers endpoint and we cannot tell what is wrong. | Customer needs to check setup of endpoint on their side. |
| FAIL | The error is given by customers endpoint and we cannot tell what is wrong. | Customer needs to check setup of endpoint on their side. |
| Unauthorized | The error is given by customers endpoint and we cannot tell what is wrong. | Customer needs to check setup of endpoint on their side. |
| Access denied | The error is given by customers endpoint and we cannot tell what is wrong. | Customer needs to check setup of endpoint on their side. |
| Bad request | The error is given by customers endpoint and we cannot tell what is wrong. | Customer needs to check setup of endpoint on their side. |
| FOUND | The error is given by customers endpoint and we cannot tell what is wrong. | Customer needs to check setup of endpoint on their side. |
| 400 | Umbrella employee has to check XML dumps. Depending on the error, Umbrella will check the Midoco setup, or customer needs to check on their side. | |
| Forbidden | The error is given by customers endpoint and we cannot tell what is wrong. | Customer needs to check setup of endpoint on their side. If needed, Umbrella employee can provide logs (XML dumps). |
Publishing from external system
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