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- The data is Amadeus is more up to date than that in Concur
- The data in Amadeus and Concur are the same
- The credentials in Concur have been sent and you do not wish to create new profiles/ resend credentials
3. If the profiles are in both systems yet Concur is more up to date than Amadeus then it is best to
- Create a new company profile in Faces
- Activate Amadeus and Concur then add the refresh token as well as the travel config id on the company profile
Use a CSV containing the following values and fill in the fields, leaving only uuid blank. Please set "sortedPublishStates0.readFromProfile" to true
metadata.action uuid username email gender name firstname nationality company.uuid company.name sortedPublishStates1.id.agencyInterface.targetSystem sortedPublishStates1.recordlocator sortedPublishStates0.readFromProfile Metadata / Action uuid Username E-mail Greeting Legal Last name Legal First name Citizenship Company / uuid Company / Company name targetsystem / Target system Publishing / locator SAVE testuser@kbase.ch testuser@kbase.ch Mr User Test CH aacd76c-q68q7-zuus6f86-63484 Knowledge Base CONCUR testuser@kbase.ch true
- Upload the CSV into Umbrella Faces. This will import all the traveller profile data and cause new profiles to be created in Amadeus
- Go into Amadeus and delete (deactivate) the old company profile as well as its travellers.
The usual tip, extract the traveller CSV again and verify the completness and correctness of data. In case of any discrepancies, contact Umbrella Support for help asap before making any changes to any profiles.
A sample CSV use for step 3 above
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