Limitations

Webhooks are only available for applications with grant type client_credentials using an access of type "Agency Manager" (single agency access) and scope "api.profilesondemand.read".
Notifications can not be tailored to include / exclude specific profiles. Notifications will be sent for all profiles within a travel agency.
Notifications might be delivered, even if no actual profile data has been changed.
- The notification itself denotes a profile identifier and nothing more. Specifically, it does not contain any profile data or information on what may have changed within the profile.

Webhook notifications will not be sent to the application triggering the profile change. Only other applications with webhook subscriptions will be notified

Receiving Webhooks

Payload

{
  "eventTime": "18.03.2024T09:56:17Z"
  "profileType": "TRAVELLER",
  "event": "UPDATE",
  "uuid": "25b46ba4-0e9e-4baa-83bd-ac21a50ef998",
  "company": {
    "uuid": "34f277f5-2618-4c9e-aa08-affa9f02dfaa"
    "name": "ACME Inc."
  }
}

Field	Description
eventTime	UTC-Timestamp in format "dd.MM.yyyy'T'HH:mm:ss'Z'" of when the event has originally happened
profileType	The profile type for which this notification is sent: TRAVELLER CORPORATE
event	The notification type: CREATE UPDATE DELETE PING (for connectivity checks only, profileType will be set to TRAVELLER and uuid to a random UUID)
uuid	The Umbrella Faces UUID of the affected profile
company	For profileType TRAVELLER only: UUID + Name of the company currently associated with the traveler profile.

Message authentication

Each Webhook invocation will include the custom header "X-FacesWebhookSignature", which consist of the request body hashed using HMAC-SHA256 with the secret configured during Webhook setup in hex format.

Example: Using the above payload and secret S3cret! one would compute a hash value of 92649059fe0fc9457cba7b4e80da4fa42ce0528583517da66826c61e75dba624

Delivery

Payloads are delivered via HTTPS POST only. Each notification will be transmitted with an individual POST request without applying any batching logic and without any guaranteed order.

The recipient Server must present a trusted certificate and return a HTTP 2XX status code within 10 seconds for the notification delivery to be considered successful.

In case of an error Umbrella Faces will attempt to re-deliver the the notification up to 5 times over the next 2 hours before silently discarding the notification.

Depending on the number of notifications on our Webhook notification queue, individual notifications might be delayed for a longer time

Managing Webhooks

Webhooks are managed in a self-service fashion via the following set of APIs.

Search / List Webhooks

Endpoint	api/v1/configuration/webhooks
Request method	GET

Allows searching through a paged list of active Webhook subscriptions for the calling application.

Parameters

Name	Description	Validation
q	Freetext query for finding webhooks	Required parameter
page	Current page within the result set, starts at 0	Optional, number >= 0
pageSize	Maximum number of results per page. Default 10	Optional, number > 0 and <= 100

curl -v -H "Authorization: Bearer <token>" \
    "https://hurricane.umbrellanet.ch/uf-test/api/v1/configuration/webhooks?q=&page=0&pageSize=10"

{
    "moreResults": false,
    "results": [
        {
            "uuid": "56b19ace-1fa9-4346-a97c-f621c5138342",
            "name": "My Example Webhook",
            "profileTypes": [
                "TRAVELLER",
                "CORPORATE"
            ],
            "eventTypes": [
                "CREATE",
                "UPDATE",
                "DELETE"
            ],
            "url": "https://my.example.com/webhook/notify"
        }
    ]
}

Create new Webhook

Each create triggers an immediate "PING" notification (with no retries) to the configured endpoint, and will only be accepted if the PING is succesful

Endpoint	api/v1/configuration/webhook
Request method	POST

Register a new Webhook subscription

curl -v -X POST \
    -H "Authorization: Bearer <token>" \
    -H "Content-Type: application/json" \
    --data '{
    "name": "Notify myIntegrationX",
    "profileTypes": [
        "TRAVELLER",
        "CORPORATE"
    ],
    "eventTypes": [
        "CREATE",
        "UPDATE",
        "DELETE"
    ],
    "url": "https://my.example.com/webhook/notify",
    "secret": {
        "value": "MyNewSecret"
    }
}' https://hurricane.umbrellanet.ch/uf-test/api/v1/configuration/webhook

{
    "uuid": "c7c769bc-9310-4b29-b27c-f34355ec66b4",
    "name": "Notify myIntegrationX",
    "profileTypes": [
        "TRAVELLER",
        "CORPORATE"
    ],
    "eventTypes": [
        "CREATE",
        "UPDATE",
        "DELETE"
    ],
    "url": "https://my.example.com/webhook/notify",
    "secret": {
        "sensitiveValuePresent": true
    }
}

Update existing Webhook

To update a Webhook, please delete and re-create it

Delete Webhook

Endpoint	api/v1/configuration/webhook/<uuid>
Request method	DELETE

Remove Webhook subscription.

Note: After deleting a Webook, some notifications that were already placed on the notification queue before deletion may still be delivered

Parameters

Name	Description	Validation
<uuid>	The UUID of the subscription to be deleted	Required parameter

curl -v -X DELETE \
    -H "Authorization: Bearer <token>" \
    https://hurricane.umbrellanet.ch/uf-test/api/v1/configuration/webhook/c7c769bc-9310-4b29-b27c-f34355ec66b4