Please open a case to Concur requesting the access control travel profile API credentials to use the Umbrella Faces App. Please also include a list of your Concur site id to this request.

N.B:

• At the very first stage of implementing Concur we also activate the Interface on the agency and activate Concur polling so that profile updates from Concur are also sent into Faces.
• Umbrella Faces to Concur = real time Synchronization
• Concur to Faces = Concur polling (pulling the updated profiles from Concur) occurs every 30 minutes, at 15 mins past and 45 minutes past every full hour.